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FAQ / Help Center

FAQ

Frequently asked questions

Support team

What file formats do you accept?

PDF is best. AI, EPS, PSD, and other production-ready file types can also work depending on the job and how the artwork was built.

Do you check artwork before printing?

Yes. Core technical items such as size, bleed, spacing, and basic print-readiness should be reviewed before a job moves into production.

How long does production take?

Timing depends on the product, run size, finish, and current schedule. Confirm lead time against the exact job instead of promising a generic estimate.

Can you quote non-standard sizes or constructions?

Yes. Use the contact page for special sizes, custom dielines, packaging structures, or anything outside the default ordering flow.

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